SSI's on my index page work fine when it is found as the default page if I type estateagentsespana.com into browser address bar.

But if I type estateagentsespana.com/index.htm into the address bar, the SSIs are ignored. SSIs on other pages are also being ignored.

My htaccess:

Looks alright to me. Standard method.

But I'm wondering about this bit.



Have you written that yourself? Have your site at some point been hacked? If you didn't put it there yourself, look for the mentioned php file.
https://security.stackexchange.com/question...-are-showing-up

I put that in myself - it was needed to use custom 403 error page. I'll take it out and see if that makes any difference

Ah, it's OK then. I haven't seen that method before so I googled and found a lot of stuff about hacked sites. Sorry. No, it won't make a difference to take it out. I was just worried the server was compromised.

Double-check that estateagentsespana.com and estateagentsespana.com/index.htm is really the same file --maybe estateagentsespana.com actually loads an .shtml file? Or if estateagentsespana.com actually loads an .html file, double-check their inclusion file paths etc.


Does a test page with .shtml extension work? .html?


Can't say if that's correct, but in my experience, .htaccess directives for running PHP with .html extensions can be wildly different depending on how the server is set up.

Good ideas re trying a test page - both .shtml and .html extensions work properly, so the issue seems to be with .htm extension.

It seems to work now. What did you do?

The problem is partially resolved. Web hosting support had a look and told me they'd fixed it, without telling me what the issue was. Strangely, I had to clear browser caches before I could get pages to display correctly.

Today, I loaded the index page, clicked a link, and then selected a link back to the index page, which did not display properly. Refreshing the page got it to load.

All a bit worrying since many visitors are not going to try reloading if they see virtually nothing on a page.

Ah, that was how I discovered that it worked. I for some reason reloaded. When I wanted to check with other browsers if it worked when reloaded it turned out it worked straight off.

Strange. Wonder what it was. Must have to do with the .htm extension anyway.