SIMPLE HTML5 AUDIO PLAYER, Where's the problem Options

[rbmike]

This may sound so simple but I'm completely lost.

<audio control>

makes a simple player, and it shows up.

When I reference src= etc. The player does not work. Now here's the thing, all the tags are correct, and the path to the file is correct (according to Hostgator where I keep the stuff) and their support keeps saying the code is wrong and refuse to help. They say,,,,You need to contact a professional web designer to look at that problem, we are cannot help in this area (great outsourced overseas tech help)

Can anyone help, I will supply the details for above if anyone needs them. Just trying to place a player on ebay right now