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nootkan
post May 8 2022, 10:07 PM
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Hi everyone, just tried to archive my pm contents to make room and when I chose to send the excel attachment or the html attachment all I see is the following in my email no attachments anywhere:

QUOTE
This is a MIME encoded message.

------=_NextPart_000_0022_01C1BD6C.D0C0F9F0
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable

nootkan,
This email has been sent from http://forums.htmlhelp.com.

Your archived messages have been compiled into a single
file and has been attached to this message.Regards,

The HTMLHelp Forums team.
http://forums.htmlhelp.com

------=_NextPart_000_0022_01C1BD6C.D0C0F9F0
Content-Type: text/plain;
name ="xls_importable.txt"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="xls_importable.txt"
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Is this normal or is there a problem with the archives option? I was expecting an excel file attached to the email.
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pandy
post May 9 2022, 12:18 AM
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Just tried it and I got a text file attached to the email. Don't know what goes wrong in your case.

I didn't change the default options, but what I got was a text file with some HTML tags in it. I've never used this feature before, so not sure if this is how it has always been.
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Christian J
post May 9 2022, 08:57 AM
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This was odd. I checked some old emails I have with archived PMs. In the email list, the emails are shown with attachment icons, but as soon as I click an email to preview or open the attachment icons disappears. In the email body itself, filename="pm_archive.html" is followed by encoded content similar to the OP's.

I'm using the Thunderbird email client nowadays. Back when I used Windows Mail I could save the PM attachments.
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nootkan
post May 9 2022, 11:14 AM
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Hi guys, thanks for the replies.

I also use Thunderbird and thought that it may be the issue so I checked the email from my cPanel account and got the same result.

Maybe it has something to do with my mail server configuration so I'll check that out.

Although I still receive attachments from other sources so I doubt it.

This post has been edited by nootkan: May 9 2022, 11:15 AM
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pandy
post May 9 2022, 11:48 AM
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I don't use Thunderbird. biggrin.gif
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Christian J
post May 9 2022, 03:30 PM
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Tried archiving as HTML file again, and again got an attachment icon that disappeared as soon as I clicked the email. Next I tried archiving as Excel-file, and then got no attachment icon at all.

The emails say the attached files are encoded as base64, so maybe it's possible to decode them again (but tedious).
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nootkan
post May 9 2022, 04:56 PM
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Well nothing wrong with my mail server as all my checks come up green.

Must be an issue with this forum script I guess.

I'll try copying each pm individually to my computer and then delete them from my inbox.

Thanks again for the feedback and replies.
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pandy
post May 9 2022, 10:16 PM
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I wouldn't be surprised. Alas not the only thing that's wonky here. Alas Christian and I can't do anything about it and the boss seems to have gone fishing or something.
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Christian J
post May 10 2022, 06:01 AM
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Have any of you tried archiving as HTML file (not Excel), and then opened the email with something else than Thunderbird?
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pandy
post May 10 2022, 07:26 AM
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No, but I tried now. No problem.
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nootkan
post May 14 2022, 11:28 PM
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QUOTE(Christian J @ May 10 2022, 04:01 AM) *

Have any of you tried archiving as HTML file (not Excel), and then opened the email with something else than Thunderbird?

Yes I tried opening it with the email account inside cPanel's Horde and Roundcube with the same results for both html and excel.

I just copied and pasted all the pms/replies into notepad++ and saved them that way for now.
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nootkan
post May 14 2022, 11:29 PM
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QUOTE(pandy @ May 9 2022, 08:16 PM) *

I wouldn't be surprised. Alas not the only thing that's wonky here. Alas Christian and I can't do anything about it and the boss seems to have gone fishing or something.



Ha ha, if he's fishing I can live with that as I love fishing.
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pandy
post May 15 2022, 02:19 PM
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Wonder what the problem is though. If the cPanel clients also have problems I lean toward it's the forum's fault.
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Christian J
post May 15 2022, 05:45 PM
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QUOTE(Christian J @ May 9 2022, 03:57 PM) *

This was odd. I checked some old emails I have with archived PMs. In the email list, the emails are shown with attachment icons, but as soon as I click an email to preview or open the attachment icons disappears.

Now I tried another old email that did not come from this forum, and its attachment disappeared too. Maybe my old email attachments were ruined when doing backup between PCs, or when migrating from Windows Mail to Thunderbird.

Doesn't explain why new emails from the forum are broken though.
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pandy
post May 15 2022, 06:32 PM
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Must be something amiss with the encoding or decoding, mustn't it? Don't know much about email, just guessing from what you've posted.
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