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HTMLHelp Forums _ Markup (HTML, XHTML, XML) _ Currency now showing as �

Posted by: GMC123 Oct 13 2019, 07:39 AM

Since doing a server upgrade the currency sign on our website no longer shows £ instead showing �. I am quite inexperienced as a web developer and cannot work out what to do to correct it

Posted by: pandy Oct 13 2019, 11:31 AM

It sounds like a character encoding mismatch. It happens if a document for example is saved as ANSI but served as UTF-8 or vice versa. A little mysterious though since £ is among the safe characters that are encoded the same in both character sets.

Posted by: Darin McGrew Oct 13 2019, 10:01 PM

QUOTE(pandy @ Oct 13 2019, 09:31 AM) *
It sounds like a character encoding mismatch. It happens if a document for example is saved as ANSI but served as UTF-8 or vice versa. A little mysterious though since £ is among the safe characters that are encoded the same in both character sets.
Could it be a problem with a document that uses an 8-bit encoding being served with a 16-bit encoding, or vice versa?

Posted by: pandy Oct 14 2019, 05:35 AM

Must be that. But since the files were already up there, I guess it must be the server that sends 16-bit. That can hardly be the factory setting. Is this a shared account GMC123 or do you use your own server?

Posted by: Ivy Crawford Nov 4 2019, 06:02 AM

Hi! Can you specify which server you use? Is it your own one?

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