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> Problem with Ebay listing not displaying correctly
Mick9876
post Oct 30 2023, 11:00 PM
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Ok, firstly, I'm not a web designer in any way. I do use Dreamweaver to create all my Ebay listings, and then upload that code to Ebay. I am currently having a problem with listings not displaying properly on certain PC's and browsers. Basically, the issue is that there is a big gap between each line of text. On some PC's the problem happens in Chrome, other PC's it's in Firefox, sometimes Edge. It's just random. I haven't changed anything in the listing code. I'm wondering if anyone could view the listing code and see if there's anything that could be causing this?

I have attached 2 screenshots, 1 showing how it's supposed to look and 1 how it's currently showing incorrectly.


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Attached Image Attached Image
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pandy
post Oct 31 2023, 09:39 AM
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Can't say what's wrong from an image, I'm afraid.

But the eBay listings I've seen haven't looked like that. Didn't think they allowed that amount of formatting. Actually, I didn't think you could use HTML at all, that you just filled a form with your data. unsure.gif

Anyhow, if you upload HTML to a site like that it will be integrated in the already existing page and affected by their HTML and CSS.
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Mick9876
post Oct 31 2023, 05:00 PM
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Thanks for the reply. I've been doing it this way for years and it's been fine. I can't work out what's changed.
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pandy
post Oct 31 2023, 05:55 PM
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Well, with just an image to look at neither can I. happy.gif
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Mick9876
post Oct 31 2023, 06:04 PM
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Ok, attached is a copy of the html.


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Attached File  Test___Matrexx_30_i7_3770_H81M_16gb_GPU_and_storage_options.html ( 18.75k ) Number of downloads: 50
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pandy
post Oct 31 2023, 07:12 PM
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Yeah, but that looks OK, doesn't it?

I found your shop at Australian eBay, but the pages there don't look like the one you show here. Anyway, what you have will be combined with all the formatting eBay uses, If you could show the live page we may, just may, be able to figure it out.
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Mick9876
post Oct 31 2023, 07:20 PM
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Thanks for having a look. Here is the actual page for that item - https://www.ebay.com.au/itm/355043876878
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pandy
post Nov 1 2023, 02:23 PM
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Hmm. I see no gaps on that page. And it doesn't look anything like the page you uploaded. But maybe that was another page altogether?

If you see gaps in the online page you linked to now, what browser do you use?
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Mick9876
post Nov 1 2023, 03:54 PM
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Hmm, I'm confused now. The page I linked to was the same as the screenshots one. Although those screenshots were just the very top part of the page. So there weren't big gaps between lines of text?
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pandy
post Nov 1 2023, 05:35 PM
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I meant the page you attached. There is a million things that can cause the gaps in the screen cap. Without the HTML and the CSS - all of it, including eBay's - there is no way for us to even guess what the cause is.
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