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HTMLHelp Forums _ Web Site Functionality _ Customer or Visitor Contact Form Submission

Posted by: jerkinslow Jul 16 2020, 02:04 PM

Greetings: I've recently taken over responsibility for managing the following website: http://www.abacuscustompainting.com. There are three site webpages on which three (in question) submission forms are embedded:


Those pages are:

1) http://abacuscustompainting.com/index.html: Note the "No Job Too Small... Get Your Free Estimate Today!" submission form. Visitors are encouraged to submit first name, last name, email address & phone number, and a brief description of needed work vis-a-vis this form.
2) http://abacuscustompainting.com/blog/7-things-you-must-know-before-hiring-a-painter/index.html: Note the "Get Your Free Estimate Today!" submission form. Visitors are encouraged to submit first name, last name, email address & phone number, zipcode, and a brief description of needed work vis-a-vis this form.
3) http://abacuscustompainting.com/blog/5-suggestions-to-choose-paint-colors/index.html: Note the "Get Your Free Estimate Today!" submission form (same as above.)

For the first two impacted site-pages and submission forms, can someone identify the specific code (in its entirety) which governs these two unique submission forms? My goal with posting this thread is to:

1) better understand what specific script(s), even if those scripts are remotely-hosted, is being invoked when a site visitor chooses to submit contact details through one or all of the above submission forms &
2) understand exactly (step by step) what process or code edits/modifications are needed to ensure site visitor-provided contact details are submitted/routed to an email address of my choosing.

Thanks in advance --

Posted by: CharlesEF Jul 16 2020, 02:44 PM

I only looked at the 1st listed page. I get all kinds of Javascript errors just by loading 'index.html'. This page submits to itself, if that helps you.

Posted by: Christian J Jul 16 2020, 02:46 PM

Greetings!

QUOTE(jerkinslow @ Jul 16 2020, 09:04 PM) *

For the first two impacted site-pages and submission forms[/b], can someone identify the specific code (in its entirety) which governs these two unique submission forms?

Forms are normally handled by server-side scripts, that are invisible from the web. The first form submits to its own URL:
CODE
<form method='post' enctype='multipart/form-data'  id='gform_1'  action='index.html'>

which means the server-side script and the HTML may be part of the same file, "index.html". You need to download the file with FTP to view the server-side script's code. Seems the second page contains no form, it's a link to http://abacuscustompainting.com/free-estimate/index.html but the same applies as above.

I'll add that the (Wordpress?) code is terribly bloated, on the second page I count to 131 SCRIPT elements. I'd redo the whole site or decline the job. blink.gif


QUOTE
My goal with posting this thread is to:

1) better understand what specific script(s), even if those scripts are remotely-hosted, is being invoked when a site visitor chooses to submit contact details through one or all of the above submission forms &
2) understand exactly (step by step) what process or code edits/modifications are needed to ensure site visitor-provided contact details are submitted/routed to an email address of my choosing.

Alas impossible to say from the web.

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