HTML Email Signature fonts reverting to Times new roman when installed on outlook, HTML email signature with several different fonts- works on every sing Options

[Emilyeagleowl]

Hi guys,

I have posted on here about the same topic but here I am again.

I have finished coding my companies HTML email signature and it works I have installed it on lots of email profiles within the business. On most of them it looks lovely and works great.

The funny thing is on three of the outlook accounts the fonts that should be in calibri will not display and defaults to Times New Roman. But the other fonts are working.

Some colours are not displaying properly and defaulting back to black but only on a few email profiles.

We are using the latest version of outlook.

Has anyone else else had a problem with outlook and HTML signatures fonts?

I have posted a sample copy of the code that is working on most accounts.



Thanks guys!

This post has been edited by Emilyeagleowl: May 9 2019, 07:08 AM

[pandy]

The funny thing is on three of the outlook accounts the fonts that should be in calibri will not display and defaults to Times New Roman. But the other fonts are working.

So is this Calibri font installed on those computers? More importantly, it needs to be installed on the recipient's computer to display. It sure isn't on mine.

I meant to mention this before, but forgot about it. This is the reason why you always should use backup fonts and a generic font family.

Assuming Calibri is a sans-serif you could go something like this.

CODE

font-family:Calibri, Arial, sans-serif;

Of course you don't need to use Arial. You can use any font and any number of them. But finishing off with a generic font family is important, so you are at least sure you get the right type of font.