Hyperlinks Fail to Work Options

[Challenger]

I use Windows 10 and a Lenovo T520 laptop. For the past year or so, I have had no problems viewing Sky (U.K.) television via Sky´s web page (www.go.sky.com), using Internet Explorer 11. A few days ago, when viewing this page and successfully logging in, I found that, while I had no problems accessing all of the areas of this page, I could not select any of the channels (displayed on the left side of the home page). For example, I can click on Box Sets (at the top of the page) and I am able to view any and all of the box sets that are offered.

I have tried using another Sky Go-approved browser (the browser must be able to use MS´ Silverlight), Firefox, but I have the exact same problem. I have uninstalled and re-installed both IE and Firefox and have reset the settings on both (back to the originals) and have uninstalled and reinstalled Silverlight.

Given that I have no other web site problems (I am a regular viewer of a multitude of news sites, for example) and given that I seem to have the same problem with both IE and Firefox, would this problem be resident on my machine?

I would be most grateful for any suggestions.

Thank you!